Frequently Asked Questions
GrafiNode offers premium Minecraft server hosting specifically optimized for players in Bangladesh. Our servers are configured for low latency (BDIX Network), lag-free gameplay, and we provide local support to ensure the best possible gaming experience.
We provide server control via MCS Manager, a comprehensive server management panel that allows you to start/stop your server, install plugins, modify configurations, and monitor performance. After purchase, you'll receive login credentials to access your server control panel.
We support all major versions of Minecraft, from legacy versions to the latest releases and also optimized server softwares like paper, spigot, fabric, purpur, pufferfish etc. Our platform automatically handles version management and updates.
The player capacity depends on your chosen plan. Our basic plans support up to 10 concurrent players, while premium plans can handle 50+ players simultaneously. All plans can be upgraded as your community grows.
Yes! We fully support popular modpacks, Forge, Fabric, Spigot, Paper, and other popular server types. Our control panel makes it easy to install and manage mods and plugins.
Simply select a plan that fits your needs, complete the payment process, and your server will be instantly set up and ready to play. Our user-friendly control panel makes managing your server easy, even for beginners.
No, we don't offer refunds due to server-related technical considerations. Once server resources are allocated and provisioned, they cannot be reclaimed.
Our support team is available through our Discord server, email at grafify.officials@gmail.com, or by clicking the Contact Us button in the navigation bar. We aim to respond to all queries within 24 hours.